NDIS Referral

In a new NDIS era, Australians are dealing with a confusing system that makes it hard to get the expert therapy they need to live more independently.  National 360 is here to help.

The National Disability Insurance Scheme (NDIS) is a national program that enables people with a disability to choose their support services to meet their personal needs and goals.

National 360 and NDIS

National 360 is a registered NDIS Occupational Therapy (OT) provider, a registered NDIS Speech Pathology provider, a registered NDIS Physiotherapy provider and a registered NDIS Behaviour support provider in Victoria, New South Wales, Queensland, South Australia, Western Australia and Tasmania. Our therapies generally fall under activities of “Improved daily living” budget within NDIS plans.

As an experienced NDIS service provider, we deliver a range of services across paediatrics, adult disability, aged care and mental health.

Our occupational therapists work closely with NDIS participants – along with family members, carers, NDIS planners and support coordinators – to collaboratively deliver a support program that helps our clients achieve their independence goals and receive the support they need.

NDIS Referral Checklist

Enabling our clients to gain access to our services while ensuring NDIS quality and safeguards is our priority.

As an Australia-wide NDIS agency, we have a team of dedicated support staff and local area coordinators who have expertise across the NDIS that can assist in processing referrals and allocating the best therapist to meet your needs. 

To help ensure a smooth process and to gain a greater understanding of your goals, it is important to obtain as much information as possible in the referral form, together with your NDIS plans.

Here is a handy checklist that will help process your NDIS referral form quickly.

NDIS Checklists before submission

  1. Review of Services and Fees Guidelines 
  2. Sign the last page
  3. All mandatory sections completed
  4. Attach NDIS plan or subset of Plan (goals and improved daily living budget)
  5. Previous therapy reports (if applicable)

What to expect after I have submitted a referral form

You will receive a consent form and service agreement, this will outline the number of hours required, the cost and details of the therapy and support services. This form can be signed at the first appointment, or you can sign it prior and send it to info@national360.com.au.

Please see the following documents for more information about how National 360 will provide your services and handle your information.

Easy Read – What are your Rights?

Easy Read – Privacy and Personal Information

Easy Read – Complaints and Feedback

Easy Read – Advocacy

Easy Read – What is a Service Agreement?

Easy Read – Therapy Plans and Support Planning

Easy Read – Travel Charges – Updated

Easy Read – Billing

Easy Read – Withdrawal of Services

Easy Read – Early Childhoods Practitioners and Early Childhood Intervention

Frequently Asked Questions

Yes – we are registered to provide services to NDIS participants in VIC, NSW, QLD, SA, WA, TAS and NT.

Our therapists are located in multiple locations throughout regional and metro Victoria, New South Wales, Queensland, South Australia, Western Australia and Tasmania. This enables us to match our clients with highly skilled clinicians in the required geographical location to ensure that the best clinical outcome is achieved.

We appreciate that an NDIS plan is a personal document, however by attaching a copy of your NDIS plan (or your goals and Improved daily living budget) we can provide the most suitable therapist and ensure we are working within the hours available. The end result is a more seamless process and alignment to your needs.

If you are uncertain of what help you require our NDIS Services and Fee Guidelines provides examples. Alternately please feel free to contact us and we can discuss in more detail the therapy services that might be of benefit and how we can work within your NDIS budget.

After we receive your referral details, we will confirm with you which services you would like us to provide, the agreed cost and time frame. A therapist will then contact you to make time to visit.

The time taken to provide OT services may vary depending on your circumstances. Our Services and Fee Guidelines can provide you with more detailed information.

REady to make a referral?

If you already know which services you would like from National 360 you can send us a referral either online or by downloading one of our our editable PDF referral forms.