NDIS FAQ

Are you a registered NDIS provider?

Yes – we are registered to provide services to NDIS participants in VIC, NSW and QLD.

Where are you located?

Our occupational therapists are located in multiple locations throughout regional and metro Victoria, New South Wales and Queensland. This enables us to match our clients with highly skilled clinicians in the required geographical location to ensure that the best clinical outcome is achieved.

How do I get started with an  OT, once I have an NDIS plan?

You, a family member or your Support Coordinator can contact us to discuss your goals and the assistance that you require. If you know what assistance you need, you can simply complete a referral form.

Why do I need to provide my NDIS plan

We appreciate that a NDIS plan is a personal document, however by attaching a copy of your NDIS plan (or your goals and Improved daily living budget) we can provide the most suitable OT and ensure we are working within the hours available. End result is a more seamless process and alignment to your needs.

I have an NDIS plan, but I don’t know what occupational therapy services I need?

If you are uncertain of what help you require our NDIS OT Services and Fee Guidelines provides examples. Alternately please feel free to contact us and we can discuss in more detail the OT services that might be of benefit and how we can work within your NDIS budget.

I am an NDIS participant and I have already sent my referral details to you. What is the next step?

After we receive your referral details, we will confirm with you which services you would like us to provide, the agreed cost and timeframe. An occupational therapist will then contact you to make a time to visit.

How much time is required for OT services?

The time taken to provide OT services may vary depending on your circumstances. Our OT Services and Fee Guidelines can provide you were more detailed information.